Terms and Conditions
Please find below my terms and conditions, which all clients must agree to before treatment can commence.
Definition of Holistic Massage
Holistic massage is a complimentary therapy. It is designed for relaxation, to ease aches and pains and sore muscles. It can help with stress, anxiety and sleep. I aim to tap into your parasympathic nervous system and bring a sense of calm. My practice is based on Swedish Massage.
Holistic Massage is not a medical (I cannot diagnose, cure or advise you to stop any medication you are taking) or sexual ('extra' service) practice and I do not massage the groin area. I take my professional practice very seriously and the massage will be conducted within my own strict boundaries, using drapes for dignity and privacy for the client. Holistic Massage can still be carried out even when the client is clothed, however, please be reassured you are in a safe environment. It will only be me present in the space we are working in.
Instead of booking a particular treatment, you book a time slot and each massage will be tailored to your need. This does not mean if you want a back massage, for example, that you cannot have one but I may recommend something else based on your consultation at the start. Everything is done with your agreement. You don't have to have what I suggest!
How to book
I use an online booking system. You can find the 'Book' button at the top of this page.
Location and opening hours
I work from home, based on Hodnet, Shropshire. My address will be shared when you book.
Massage therapy is a secondary job for me. You can contact me at any time, but I am likely to reply between 6-8pm Monday to Friday and between 10am and 6pm on Saturday. I take my worklife balance very seriously and my family commitments are paramount. If I take a little longer to get back to you, please bear with me.
My clinic will usually operate on a Tuesday evening and Saturdays, until lunch time. There will be dates and times available but these are family/work commitment dependent. I advise you check my booking system for what is available.
Payment
You can pay directly by BACS, or by using PayIt link which I can send you if you have mobile banking.
** I request a £5 deposit to secure your date/time. This must be recieved within 48hours of me sending you the payment details.
Students aren't allowed to specifically charge for the treatments they give but they can ask for donations towards their costs directly and indirectly associated with each treatment. All the prices quoted are the minimum recommended donations. I will not conduct the treatment if you wish to pay less or free.
Initial consultation and follow ups
On your first session we will have a consultation and will be based around the consultation form you completed online, this time is included in your booking slot. For any appointment, do not arrive more than 5 minutes early as entry will not be permitted until then. We will have a quick catch up before the start of each session after your initial booking.
Who can have massage
Please consider your health at the time of booking and when attending that booking if your situation has changed. There may be times where massage is either not suitable or cannot be carried out. If you have any queries as to whether you can have massage, then please don't hesitate to contact me but to give examples, recent heart attack/stroke, contagious diseases including covid, colds and flu, broken bones, in your rehabilitation period following a recent operation and / or intoxication will affect you having the treatment.
If you are pregnant, I will massage you but will not do any work on your tummy. Massage is likely to be tailored for relaxation only such as head, shoulders and feet.
If you are under 14, I am unable to give massage. For those that are 14 and under 18, I will massage but only with an adult in the room. Both the child and adult need to give consent.
Unfortunately I do not have the skills required to work with vulnerable adults or children with learning difficulties.
For those that have complete mobility restrictions or are over 70, please contact me and I may be able to offer a mobile service.
Arrival
You may park your car on our drive in front of the gate. Use the door bell at the front door and I will collect you from the gate.
Please note that there is CCTV at the front door and your arrival will be recorded and stored for 30 days.
I ask all my clients to respect my property and the fact that I am working out of my family home (especially whilst my clinic is being finished off). It is highly likely my family will be in the house but away from the treatment area.
As I am currently having to work directly from the house, please note that I have cats and dogs so if you have any allergies, you are best not to book. Once I am in my clinic, this won't be a problem.
*** WHAT TO BRING WITH YOU ***
Whilst I am training, I ask that you bring your own towels or blankets. You will need two. One to cover the bed and one to cover you so they need to be big enough for both.
Post qualification, I am planning to use this to offer discounts to my clients so, if you bring your own towels/blankets you will have a reduced rate. If you save me money and time, I will return the favour!
Cancellation
I appreciate from time to time life throws things at us we weren't expecting. If you have paid for your session and you cancel or reschedule within 2 to 24 hours notice, there will be a 50% booking fee or your deposit will not be refunded. If you cancel within 2 hours, the full fee will be applicable.
If you are ill, please do not come to your appointment, waiver of your fee will be at my discretion.
Privacy and consent
I take my professional obligations and the privacy of my clients very seriously. I will always discuss your treatment with you, ask you for feedback adn make usre youa re clear about what will happen during the session.
I will never share your information with anyone without asking you first. I keepy your records in password protected sofware program that only I can access.
Student status
It is very important that you keep in mind that I am a student and working towards my L4 qualification. Your massage may not be completely perfect but I aim to deliver the very best I can. I welcome constructive feedback, this helps me develop and grow my skills and overall practice.